At TDM Essential Oils, every product is thoughtfully crafted in small batches using organic, plant-based ingredients. Because our items are made to order and applied directly to the skin or body, we are unable to accept returns or exchanges. This policy is in place to ensure the integrity, safety, and freshness of each product we deliver.

For health, safety, and sanitary reasons, all sales are final. We do not offer refunds, returns, or exchanges unless your item arrives damaged or you receive the wrong product.

If your order arrives damaged or incorrect, please reach out to us at [your email address] within 5 days of delivery. Be sure to include your order number, a brief description of the issue, and photos if applicable. We are happy to assist and will do our best to resolve the issue promptly.

We appreciate your understanding and support of our small-batch, nature-first approach to wellness. Thank you for choosing TDM Essential Oils!

At TDM Essential Oils, we take great care in crafting and packaging our products to ensure they arrive in pristine condition. However, we understand that, on rare occasions, items may be damaged during transit.

If you receive a damaged item, please follow these steps:

Email us at admin@tdmoils.com within 5 days of delivery. Please include your order number, a description of the damage, and clear photos of the damaged item and packaging.​ Upon reviewing your submission, we will offer either a replacement or a refund, based on your preference and product availability.​

Please retain the damaged item and all packaging materials until your claim is resolved. We are committed to ensuring your satisfaction and will work diligently to resolve any issues with damaged products.